Case Map — AdBlue & Haldex

A problem affecting the whole world

What institutions have established — each figure has its source and date (details on hover)

7 000+cases collected by UFC-Que Choisir (France)UFC-Que Choisir

3 500+complaints collected by Testachats (Belgium)Testachats

713 000+vehicles recalled worldwide, ~122,700 of them in GermanyKBA

29European countries where Stellantis pays compensation, until August 2028Stellantis

1 156 €average out-of-pocket cost per ownerUFC-Que Choisir

Viewed from 131 countries

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That is the first step. Above it: the Registered Case, €10/year — a number anyone can check and a dated certificate of your report.

Registered case (city + vehicle on hover) Publicly reported cases — ringed by country, no town Country the site is viewed from

The bodies that acted on this case — what each one did, and when

UFC-Que ChoisirCollected over 7,000 cases and referred the matter to the French consumer authority2023

TestachatsOver 3,500 complaints collected in Belgium2026

OCUAlerted the Spanish authority as early as November 20222022

EuroconsumersDenounced an ineffective compensation mechanism2025

BEUCTook the case to European level2023

AGCMProceedings opened in Italy for misleading commercial practices2023

Commission européenneObtained the extension of compensation to the whole of Europe2024

KBAMonitors the recall of more than 713,000 vehicles2025

ADACRecorded the fault at the roadside, twice2026

ÖAMTCRead the fault codes of a vehicle stranded in Austria2026

MatmutHad the parts removed from an immobilised vehicle examined by an expert2026

These organisations are not affiliated with this site and do not endorse it: they are named because they acted on the AdBlue case.